Returns Policy
We allow all our clients to exchange their purchased articles.
Any Article purchased can be exchanged within 3 days
Exchange is possible if the article received is damaged or if there are size issues
Exchange allowed only if the article is not used, all tags are intact, packing is in its original condition, and then you are good to go ahead with the exchange.
Articles purchased on sale or discount cannot be exchanged
Cash refunds are not offered, instead you will be issued a coupon of same value, which you can use to buy now or in future.
In order to exchange, you can contact our customer service department by emailing us at cs.diversion.pk@outlook.com, contacting us on Facebook or Instagram, or you can call us at +923433166830. Provide all the required information to us and if all the conditions are met, we will provide you the address to ship it to us.
After we have received the article, we will dispatch the new piece
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.